| Q: |
What are the system requirements for SmartSync Pro? |
| A: |
Hard drive with at least 5 MB of free space for installation, 32 MB RAM or more, 133 MHz processor, or faster. |
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| Q: |
What limitations are there in the trial version of SmartSync Pro? |
| A: |
There are no functional limitations in the 30-days trial version. The only limitation concerns the log file at the
bi-directional synchronization: it is impossible to enable the option "Add File Names to Log File", only summary appears. |
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| Q: |
What is SmartSync Pro profile? |
| A: |
SmartSync Pro profile is an object that contains a set of folders, processing and scheduling options, as well as inclusion
and exclusion filters. To start any backup, synchronization or restoring action, you will need first to create a new profile. |
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| Q: |
Can SmartSync Pro create a backup image of my whole system and restore it in case of hard disk failure? |
| A: |
No, SmartSync Pro cannot support whole system backup. You can back up
only files and folders. |
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Q: |
Can SmartSync Pro run as a service? |
| A: |
Yes, the program can be run as a service under Windows NT 4, Windows 2000, Windows XP and Windows 2003. |
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| Q: |
Can SmartSync Pro back up/synchronize open files? |
| A: |
No, the program cannot back up open files. E.g. prior to backing up Outlook email messages, you will need to close Microsoft Outlook. |
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| Q: |
Is it possible not to launch SmartSync Pro at Windows Startup? |
| A: |
Yes, you will need to uncheck the option "Start at logon" in Options - Startup. |
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| Q: |
I have lost my registration key. How can I get it? |
| A: |
If you have not received or lost your registration key, you can get it here. |
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| Q: |
Does your product work with Microsoft Server 2003? |
| A: |
Yes, it does. If it does not run or keep crashing then do the following:
Press Windows button Start ->
Control Panel -> System -> Advanced -> Settings (under Performance) -> Data Execution Prevention ->
Add SmartSync.exe to the list. |
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